HOTEL GUIDE


Dear guests,

We welcome you at OLYMPUS MEDITERRANEAN HOTEL.
We are very glad that you have chosen our hotel for your holidays.
We’d like to give you the following information, which will help you feel “at home”.
Our personnel is ready to help you at any time.
We wish a pleasant and comfortable stay in our hotel.

The Hotel Manager

 

 

HOTEL’S MANAGEMENT

Always at your disposal for any question or problem that may arise.

 

RECEPTION

The hotel reception operates 24 hours a day, at level 2.

 

CREDIT CARDS

The following credit cards are accepted for any payment:

VISAMASTERCARD, AMERICAN EXPRESS, MAESTRO.

 

CHECKING OUT

Please check out by 12.00 noon.

In case you want to stay in your room longer (upon availability), please inform the Reception the day before.

 

WAKE UP CALLS

Please contact the Reception by dialing 50.

 

LUGGAGE TRANSFER

  • We can assist you in transferring your luggage upon arrival or departure. Please contact with reception.
  • There is luggage room available when needed upon arrival or departure. The service is available free of charge.

 

TRANSFER

We can provide you with Pickup and Drop-off transfers from the airport, port, train station upon agreement with the reception upon arrival or departure.

 

CALL CENTER

  • There is a telephone available in each room connected to the central call center and the calls are charged directly to your account based on the cost of the provider.
  • You can use your room telephone for direct calls by dialing 0 to open an external line and then the number you want to call
  • In case you want to call to another room in the hotel please dial direct the room number
  • To contact the Reception please dial 50
  • The hotel’s telephone number is 23510 64650
  • The hotel’s fax number is 23510 64659
  • To send a fax please contact the reception by dialing 50
  • The hotel’s e-mail is princess@mediterraneanhotels.gr
  • You will find information about the dialing codes of all countries on the last page of this guide
  • Your callings are directly charged at your account
  • For more information please contact the hotel’s telephone center 50

 

AIR-CONDITION/HEATING

  • The air condition is working on timetable in the public areas of the hotel.
  • You can adjust room temperature and fan speed from the dedicated room controller.
  • Please keep the doors and windows closed when air-condition is working.

 

SAFETY

  • Please consult the instructions for SAFETY and find the relevant instruction sheet in case of fire.
  • The hotel is equipped with all fire protection systems.
  • Do not use lifts in case of fire.
  • Contact directly to reception No 50
  • Tel. Fire Service 199

 

DOCTOR

If you need a doctor please contact the hotel Reception, tel. 50.

 

RENT A CAR/MOTROBIKE

  • Rental services for cars, motorbikes and bicycles are available from partner companies.
  • Please contact the hotel Reception, tel. 50

 

SAFE

  • Each room has a safe deposit box.
  • The hotel also has a central safe in the Reception free of charge.
  • The hotel assumes no liability for any loss inside your room.

 

INTERNET

  • There is wireless internet in all the common use places free of charge.
  • There is also wireless internet in all the rooms free of charge.
  • There are tablet at the reception for common use.
  • In any event please contact the hotel Reception tel. 50.

 

INTERNET CORNER

  • There is a shared computer available with an internet connection in a special place at the hotel’s 1st level. There are available printing, copying and scanning services.
  • For fax services, please contact also with the reception

 

BUSINESS CENTER

For business meetings there is space available next to the reception with a computer internet connection and possibility of printing, copying and scanning.

 

KEY- CARD

  • Upon arrival you receive the key card from the Reception.
  • To enter the room, hold the card chip on the outer chip of the lock.
  • When the green light turms on please open the door.
  • Insert the key card into the socket by entering the room on the right to turn on electricity and air conditioning.
  • When you leave the room, please always take your key card with you.
  • Do not forget to return your key card to Reception upon departure.

 

ELECTRICITY – ELECTRICAL DIVICES

  • There is a main switch next to the door and next to the bedside of each room, free 220 V sockets and a socket next to the bathroom mirror for use with a razor
  • There is a water kettle available in all hotel rooms with complimentary coffee and tea materials.
  • All rooms are equipped with a mini fridge.
  • There is a hairdryer available for personal use in the room bathroom

 

CONFERENCE CENTER

There is a multi-purpose room at the hotel’s level 1, fully equipped with conference equipment. Conferences, events and social events for 30 to 120 people can be organized. For more information, contact the receptionist or hotel management.

 

TELEVISION

  • Available TVs of at least 28 “in all hotel rooms.
  • Satellite TV channels available in English, German, French, Romanian, Bulgarian.
  • There is also a second available TV tuner in the suites bedrooms
  • About TV programs, see the next page of the guide.

 

CHILD BED

For extra baby cot in the room, please contact the reception.

 

AMMENITIES – OTHER SERVICES

There are individual shampoo and bubble packs, soap, hygiene and sewing kit, mailing and stationery, varnish and shoe polish, nail care sets, hygienic bags and toothbrush-toothpaste set are available in each room.

 

WASH MACHINE – DRY CLEANING

  • In each room there is a plastic bag where you can put your clothes in order to be send for washing.
  • Also on the reception you will find a price list, which you should carefully fill in. On the plastic bag please write your room number. Finally, give your plastic bag at the reception until 09:30 in the morning.
  • The next day will be returned to your room.
  • If it is dry cleaning, your clothes will be delivered in 2-3 days.

 

BREAKFAST

  • The breakfast room is located at reception level 2 and operates from 7.15 to 10.30 am.
  • Coffee (filter, instant, Greek), tea, milk, at least 2 types of fresh bread, toast, cake, butter, margarine, 2 types of jam, honey, cheese, cold meats, yoghurt, fruit juices, fresh fruit
  • The hotel has been certified in the “HELLENIC BREAKFAST” program of Hellenic Chamber of Hotels.
  • Breakfast can be served in the room for an extra charge of € 10.00 per person. Also in special occasions the early breakfast service is available after consultation with the reception from the previous day.
  • For excursions or early departure early morning breakfasts can be taken with Lunch baskets. Please contact the reception one day before 19:00

 

PUBLIC TRANSPORT

There are many routes to Paralia and Katerini. Bus timetables are posted on the Reception.

 

TAXI

Please contact the hotel Reception, tel. 50

 

TRAIN

There are daily trips to different destinations. For more information please contact the hotel Reception, tel. 50.

 

POST

Incoming post arriving for you will be directly delivered in your room. You can find stamps on the mini market. The reception also takes over to send your postcards.

 

AIR TRAVEL & TICKETS

The receptionist is at your disposal for your flight bookings and confirmations in terms of all your personal travel needs.

 

ANIMATION – READING

  • Available space with board games, billiards, ping-pong in a special area next to the conference room at level 1 of the hotel
  • Every Friday at 20.30 live music at the restaurant’s veranda.
  • Reading Room Reading Room at Hotel Level 1. Available books by Greek and foreign writers

 

GYM

Available sports area in a specially designed space at the hotel’s 1st level. Modern fitness equipment (treadmills, step machine, bench, dumbbells etc)

 

MINI MARKET – NEWSPAPER

The is a Mini Market available at level 1 of the hotel. Here you can find various cosmetics, souvenirs, sea items, newspapers, magazines, books, films, games, cigarettes, sweets, juices, wine and spirits. Daily newspapers and magazines are also available. Caution: Please anything you buy from the Mini market, do not consume it at Bars or Restaurants.

 

“DO NOT DISTURB”

In case you do not want to be disturbed you when you are in your room, you will have your room key card in the power-in slot in your room. In this way there is a red light outside your room meaning “do not disturb”. Alternative , you’ll find the “do not disturb” card inside your room. When you wish that your room is cleaned please hang the card from the proper side on the door.

 

PARKING FREE OF CHARGE

  • There is free parking at the back side of the hotel.
  • Tourist buses can also be parked in the same area.
  • Please lock your car and do not leave valuables inside it. The hotel assumes no liability for any losts in the hotel parking area.
  • For your convenience, a hotel employee can arrange to transfer your car to and from the hotel parking.
  • Electric car charging source available. Information at the reception

 

HOUSE KEEPING

  • At your disposal to serve with extra pillows, blankets, clothes hangers or anything else will make your stay more comfortable.
  • The hotel’s public areas are daily cleaned.
  • Guest rooms are being cleaned and arranged daily. In case you wish to clean your room, place the special card on the outside of the front door.
  • Bed linen in guest rooms is replaced every 2 days while bathroom linen is replaced daily.
  • In case of need for immediate replacement of bathroom amenities, please contact the reception.
  • Please consider how many tons of towels are washed everyday unnecessarily and how much detergent is consumed, which contaminates water and the environment in general. In the context of implementing Green Key, we let you decide on the following:
  • Towels on the floor of the bathroom, means “change”
  • Towels hanging mean’s that they will be “reused”
  • It is not right that white room towels, sheets and blankets are used in the pool or on the beach.

 

SWIMMING POOL – BEACH

  • There is an adult’s pool with hydromassage equipment and a children’s pool as well on the hotel’s exterior. Water is filtered, renewed and chlorinated daily.
  • Opening hours: 10.00 – 19.00
  • Towels are available at the reception for use at the hotel’s swimming pool
  • Sunbeds and umbrellas are available free of charge at the beach.

 

SUGGESTIONS

We are always eager to hear your suggestions on any changes or improvements, because we would like you to feel comfortable and have a nice stay in our hotel. So you are kindly asked to fill out our questionnaire, which you can find in the room.

 

ROOM SERVICE

Room service available for 24 hours. Available list of cafes, beers, wines, spirits and snacks. Call number 55 from your room phone

 

RESTAURANTS & BARS

APELES RESTAURANT

  • Is located at Hotel Level 2 (reception) Enjoy in buffet-style dishes accompanied by a beer or wine from the rich wine list.
    • Opening hours: BREAKFAST 07:15 to 10:30 – DINNER 19:00 to 21:00

 

A LA CARTE RESTAURANT

  • It operates in the Apelles Restaurant. Enjoy the chef’s magical flavors from the rich A La Carte list.
    •  Opening hours: 13:00 to 17:00

 

HIBISCUS LOUNGE BAR

  • Located at Hotel Level 2 (reception). Enjoy the coffee of your choice and our great suggestions in beers, drinks and cocktails.
    • Opening hours: 08:00 to 24:00
    • After 19.00 in the hotel lobby, in the restaurant and in the bar, Clothing and Footwear should be decent. (casual)

 

ENDLESS BLUE POOL BAR

  • It is located in the pool area. You can enjoy the coffee of your choice, refreshments, beers and explosive cocktails around the pool.
    • Opening hours: 10:00 to 18:00

 

SUNRISE BEACH

  • It is located in the beach area. Enjoy your drink, coffee or snack overlooking the endless blue.
    • Opening hours: 10:00 to 18:00

International Calling Codes

 Afghanistan 0093

Albania 00355

Algeria 00213

American Samoa 001-684*

Andorra 00376

Angola 00244

Anguilla 001-264*

Antarctica 00672

Antigua 001-268*

Argentina 0054

Armenia 00374

Aruba 00297

Ascension 00247

Australia 0061

Austria 0043

Azerbaijan 00994

Bahamas 001-242*

Bahrain 00973

Bangladesh 00880

Barbados 001-246*

Barbuda 001-268*

Belarus 00375

Belgium 0032

Belize 00501

Benin 00229

Bermuda 001-441*

Bhutan 00975

Bolivia 0059

Bosnia & Herzegovina 00387

Botswana 00267

Brazil 0055

British Virgin Islands 001-284*

Brunei Darussalam 00673

Bulgaria 00359

Burkina Faso 00226

Burundi 00257

Cambodia 00855

Cameroon 00237

Canada 001

Cape Verde Islands 00238

Cayman Islands 001-345*

Central African Republic 00236

Chad 00235

Chatham Island 0064

Chile 0056

China (PRC) 0086

Christmas Island 0053

(08 from Australia) 0011

Cocos-Keeling Islands 0061

Colombia 0057

Comoros 00269

Congo 00242

Congo, Dem. Rep. of 00243

Cook Islands 00682

Costa Rica 00506

C.te d’Ivoire 00225

Croatia 00385

Cuba 0053

Cuba 005399

Cura.ao 00599

Cyprus 00357

 Czech Republic 00420

Denmark 0045

Diego Garcia 00246

Djibouti 00253

Dominica 001-767*

Dominican Republic 001-809*

East Timor 00670

Easter Island 0056

Ecuador 00593

Egypt 0020

El Salvador 00503

Equatorial Guinea 00240

Eritrea 00291

Estonia 00372

Ethiopia 00251

Falkland Islands 00500

Faroe Islands 00298

Fiji Islands 00679

Finland 00358

France 0033

French Antilles 00596

French Guiana 00594

French Polynesia 00689

Gabonese Republic 00241

Gambia 00220

Georgia 00995

Germany 0049

Ghana 00233

Gibraltar 00350

Greece 0030

Greenland 00299

Grenada 001-473*

Guadeloupe 00590

Guam 001-671*

Guantanamo Bay 005399

Guatemala 00502

Guinea-Bissau 00245

Guinea 00224

Guyana 00592

Haiti 00509

Honduras 00504

Hong Kong 00852

Hungary 0036

Iceland 00354

India 0091

Indonesia 0062

Iran 0098

Iraq 00964

Ireland 00353

Italy 0039

Jamaica 001-876*

Japan 0081

Jordan 00962

Kazakhstan 007

Kenya 00254

Kiribati 00686

Korea (North) 00850

Korea (South) 0082

Kuwait 00965

Kyrgyz Republic 00996

Laos 00856

 Latvia 00371

Lebanon 00961

Lesotho 00266

Liberia 00231

Libya 00218

Liechtenstein 00423

Lithuania 00370

Luxembourg 00352

Macao 00853

Former Yugoslav Rep of. M 00389

Madagascar 00261

Malawi 00265

Malaysia 0060

Maldives 00960

Mali Republic 00223

Malta 00356

Marshall Islands 00692

Martinique 00596

Mauritania 00222

Mauritius 00230

Mayotte Island 00269

Mexico 0052

Micronesia, 00691

Midway Island 001-808*

Moldova 00373

Monaco 00377

Mongolia 00976

Montenegro 00382

Montserrat 001-664*

Morocco 00212

Mozambique 00258

Myanmar 0095

Namibia 00264

Nauru 00674

Nepal 00977

Netherlands 0031

Netherlands Antilles 00599

Nevis 001-869*

New Caledonia 00687

New Zealand 0064

Nicaragua 00505

Niger 00227

Nigeria 00234

Niue 00683

Norfolk Island 00672

(Saipan, Rota, & Tinian) 001-670*

Norway 0047

Oman 00968

Pakistan 0092

Palau 00680

Palestinian Settlements 00970

Panama 00507

Papua New Guinea 00675

Paraguay 00595

Peru 0051

Philippines 0063

Poland 0048

Portugal 00351

Qatar 00974

R.union Island 00262

Romania 0040

 Russia 007

Rwandese Republic 00250

St. Helena 00290

St. Kitts/Nevis 001-869*

St. Lucia 001-758*

St. Pierre & Miquelon 00508

St. Vincent & Grenadines 001-784*

Samoa 00685

San Marino 00378

S.o Tom. and Principe 00239

Saudi Arabia 00966

Senegal 00221

Serbia 00381

Seychelles Republic 00248

Sierra Leone 00232

Singapore 0065

Slovak Republic 00421

Slovenia 00386

Solomon Islands 00677

Somali Democratic Republic 00252

South Africa 0027

Spain 0034

Sri Lanka 0094

Sudan 00249

Suriname 00597

Swaziland 00268

Sweden 0046

Switzerland 0041

Syria 00963

Taiwan 00886

Tajikistan 00992

Tanzania 00255

Thailand 0066

Timor Leste 00670

Togolese Republic 00228

Tokelau 00690

Tonga Islands 00676

Trinidad & Tobago 001-868*

Tunisia 00216

Turkey 0090

Turkmenistan 00993

Turks and Caicos Islands 001-649*

Tuvalu 00688

Uganda 00256

Ukraine 00380

United Arab Emirates 00971

United Kingdom 0044

United States of America 001

US Virgin Islands 001-340*

Uruguay 00598

Uzbekistan 00998

Vanuatu 00678

Vatican City 0039, 00379

Venezuela 0058

Vietnam 0084

Wake Island 00808

Wallis and Futuna Islands 00681

Yemen 00967

Zambia 00260

Zanzibar 00255

Zimbabwe 00263